Before a customer applies, they calculate. a.s.r.'s calculation tool is where that happens, and it was covering less of the market than the business needed it to. We expanded what it can handle.
Every coverage type and every employer arrangement the tool does not understand is a customer who cannot get a straight answer, and usually a customer who does not go on to apply.
The tool sits directly in front of the application flow, so changes had to stay correct against the same centralised insurance data and could not disturb a journey already used at scale.
The calculation tool and the application flow are used together by hundreds of thousands of users, and more of the employers a.s.r. serves are now covered by both.
We rebuilt and hardened the aanvraagstraat, the main entry point for every incoming insurance application at one of the largest insurers in the Netherlands. It serves hundreds of thousands of users.
We designed the release process for the platform that carries every incoming insurance application at one of the largest insurers in the Netherlands, ran it, and chaired the ceremonies around it. Releases became routine.
A full platform move from Sitecore and Vite to headless Contentstack and Nuxt.js, delivered while the website stayed open to visitors.
Tell us what you are building and where it hurts. We will tell you straight whether we are the right partner for it.
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